Starting a hair apprenticeship is exciting — but it can also feel overwhelming. In your first month, you are adjusting to a new employer, meeting your Skills Coach for the first time, signing a formal learning agreement and beginning to navigate a completely new environment. This article walks you through exactly what to expect so you can hit the ground running.
Week 1 — Induction and expectations
Your first week is primarily about orientation. You will complete your PLUMS Limited learner induction, which covers your Individual Learning Plan, safeguarding, health and safety, the off-the-job training requirements and how your portfolio works. You will also be introduced to our online learning platform, where all your modules, resources and submission tools live.
Do not expect to be doing complex technical work in the first week. Salons know you are new, and most will ease you in with observational activities, assisting with shampoo and conditioning services, and learning the products. This is time well spent — absorbing how the salon operates is a genuine part of your learning.
Your first Skills Coach visit
Your Skills Coach will visit you in the salon within the first four weeks. This is not an assessment — it is a getting-to-know-you session. We want to understand how you learn, what you are finding challenging, what you are enjoying, and how the employer is supporting you. We will agree your first set of learning targets and set the expectation for how reviews will work going forward.
Off-the-job hours — what counts
You are required to complete at least 6 hours of off-the-job (OTJ) training per week within your paid working hours. In your first month, OTJ activities will include your induction sessions, any workshops we schedule, time spent on the online modules, and structured observation activities. All of these are logged in your portfolio. Your Skills Coach will help you understand what does and does not count as OTJ — it is a common area of confusion and there is no shame in asking.
What if things are not going well?
The most important thing you can do in your first month is communicate. If the salon environment is not what you expected, if you are struggling with workload, if there are personal circumstances affecting your ability to attend — tell your Skills Coach. Problems are almost always solvable at the early stage. They become significantly harder to resolve once several weeks of missed activity or poor communication have built up.
- Contact your Skills Coach directly — their number is in your induction pack
- Use the learner helpline if you need to talk to someone outside the team
- Speak to your employer — most salon owners want their apprentice to succeed and will respond well to honest communication
The first month of an apprenticeship is one of the most important. Set good habits early — be punctual, be curious, log your hours, ask questions — and the rest of the programme will follow naturally.